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What should I do if I receive a damaged or defective product from Oben Electric and want a refund?
In the rare instance of receiving a damaged or defective product, contact customer support immediately. Provide the necessary details and follow their guidance for a quick resolution.
Related FAQs
How do I cancel my booking?
You can cancel your booking with Oben Electric and get a full refund of any partial booking payment before the paym...
What is the refund policy in case of cancellation of an order?
In case of cancellation before the full payment of the booking amount, we have a refund policy. You are eligible for a full refund of any partial booking amount, which will be credited to your sour...
How can I contact customer support for cancellation assistance with my EV bike order?
For cancellation assistance, reach out to our customer support via mail at hello@obenelctric.com. Or you can fill in the Read More
How long do I have to cancel my order with Oben Electric and still be eligible for a refund?
You can cancel the order any time before the full payment, and any booking amount, if applicable, will be refunded to your source account within 10 business days.
What is the timeframe for receiving a refund after cancelling an order with Oben Electric?
Your refund amount after cancellation of the order, if any, will be credited to your source account within 7-10 business days. For more details, you can check our cancellation and refund policy or ...
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